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Customer Service Manager, Strategic Ops & Leadership

Job in Lethbridge, Alberta, N1J, Canada
Listing for: RBGlobal
Full Time position
Listed on 2026-03-05
Job specializations:
  • Management
    Event Manager / Planner, Client Relationship Manager
  • Customer Service/HelpDesk
    Event Manager / Planner, Client Relationship Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 30000 - 60000 CAD Yearly CAD 30000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading company in asset management located in Lethbridge is seeking a Manager of Customer Service General to oversee all customer service functions and drive KPI performance. The successful candidate will lead a team of agents, manage escalations, and develop departmental strategies. Ideal candidates will have 2-3 years of people management experience, strong problem-solving abilities, and excellent communication skills. This role requires on-site presence and occasional travel.
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