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User support technician

Job in Lethbridge, Alberta, N1J, Canada
Listing for: PT Protech Telecom Ltd.
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 39.2 CAD Hourly CAD 39.20 HOUR
Job Description & How to Apply Below

Job details

  • Location Lethbridge , AB T1H 5T8
  • Salary 39.20 hourly / 40 hours per week
  • Terms of employment Permanent employment Full time
  • Starts as soon as possible
  • Source Job Bank #3481323
Education
  • Secondary (high) school graduation certificate
Experience

3 years to less than 5 years

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
Personal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Initiative
  • Judgement
  • Organized
  • Team player
Who can apply for this job?

You can apply if you are:

  • a permanent resident of Canada
  • a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada
. The employer will not respond to your application.

Advertised until

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