User support technician

Job details

• Location Lethbridge , AB T1H 5T8
• Salary 39.20 hourly / 40 hours per week
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• Source Job Bank #3481323

• Secondary (high) school graduation certificate

3 years to less than 5 years

Work must be completed at the physical location. There is no option to work remotely.

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery operations
• Provide customer service

• Accurate
• Client focus
• Efficient interpersonal skills
• Initiative
• Judgement
• Organized
• Team player

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada
. The employer will not respond to your application.