LPS IT Service Desk Support Technician

The Lethbridge Police Service is currently accepting applications for a
Full-Time term relief position of IT Service Desk Support Technician
. This term position will commencewhen a suitable candidate is found and run for a period of 12-14 months, endingin March 2027.

The IT Service Desk Support technician position is a complex andfast-paced role where a variety of technical work is required involving the implementation, administration, maintenance and documentation of the LPSbusiness applications and interfaces. This position ensures high levels ofavailability in a 24/7 emergency services environment. The overall purpose ofthe job includes being the primary point of contact between the LPS IT Sectionand the users of the IT services, enter calls into a tracking system;

evaluatecalls to determine appropriate response, referral or escalation, provide Tier Itechnology support for service desk calls; conduct hardware and softwareinventory tracking, maintenance and reporting.

IT for the Lethbridge Police Service (LPS) might not be what youthink! We are working with some pretty cool technologies that you might not getto experience in a traditional IT job. It certainly doesn’t get boring and theteam is great. We work with the policewho are fantastic customers that really appreciate what we do. If you want to know more, just ask!