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Game Master

Job in Lethbridge, Alberta, Canada
Listing for: The Great Escape
Part Time position
Listed on 2026-02-11
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 15 CAD Hourly CAD 15.00 HOUR
Job Description & How to Apply Below
* Job Title:

* Escape Room Operator

* Job Summary:

* Great Escape is seeking a reliable, enthusiastic and detail-oriented escape room operator to join our team. The ideal candidate will be responsible for ensuring that our customers have a fun and safe experience while they attempt to solve our puzzles and escape the room. The operator will also be responsible for maintaining the game rooms, resetting the puzzles, and providing excellent customer service.

* Responsibilities:
* * Greet customers, explain the rules of the game, and answer any questions they may have.

* Monitor and supervise the game rooms, ensuring that customers are following the rules and are safe at all times.

* Reset the puzzles after each game and ensure that the rooms are clean and ready for the next group of players.

* Troubleshoot and fix any technical issues with the game equipment, such as locks or electronic clues.

* Maintain accurate inventory of game components and report any discrepancies to management.

* Assist with social media activities to attract new customers.

* Collaborate with other operators and management to continuously improve the game experience.

* More duties as assigned as needed by manager.

* Requirements:
* * Must be at least 18 years of age.

* Previous experience working in customer service or a similar role is a plus.

* Ability to communicate effectively with a diverse customer base, including individuals and groups.

* Flexibility to work weekends, evenings, and holidays, as required.

* Must be reliable, punctual, and able to work independently and as part of a team.

* Passion for providing exceptional customer service and creating memorable experiences for customers.

* Salary and Benefits:
* The starting pay for this position is $15.00 per hour.

_
* If you meet the qualifications and requirements for this position and are interested in joining our team at Escape From L.A. and The Great Escape please submit your resume and cover letter for consideration.
* _

Job Types: Part-time, Permanent, Casual

Pay:
From $15.00 per hour

Benefits:

* Casual dress

* Flexible schedule

Schedule:

* 4 hour shift

* 8 hour shift

* Day shift

* Evening shift

* Holidays

* Monday to Friday

* Weekends as needed

* Weekends only

Application question(s):

* What traits or skills do you have that you feel would make you a good game master?

* Please list days you are available to work.

Language:

* English (required)

Work Location:

In person
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