Summer Guest Services Associate

Summer Guest Services Associate - Full-Time

Job Title:

Summer Guest Services Associate - Full-Time

At the University of Lethbridge, we speak in perspectives.

We are located in the heart of traditional Blackfoot Confederacy territory in southern Alberta with campuses in Lethbridge and Calgary. ULethbridge is more than a place to learn — it’s a place to build a career and make a lasting impact. We are one of Canada’s top universities and leading research institutions with more than 8,000 undergraduate and graduate students. We are an inclusive university that values diverse experiences and backgrounds.

Our people are our greatest strength, and we are dedicated to fostering growth and success for all of our people.

Together, we transform lives and communities.

The Guest Services Associate plays a key role in delivering exceptional service to guests while supporting the day-to-day operations of Campus Summer Stays and the broader Campus and Community Events portfolio. This position requires strong customer service skills, attention to detail, financial accuracy, and the ability to respond professionally to a variety of guest needs.

• Deliver professional and responsive front desk and guest services.
• Respond to guest inquiries and resolve concerns in a timely and courteous manner.
• Support daily hotel operations and administrative processes.
• Assist with conference and event related accommodation logistics.
• Maintain accurate financial records, including credit, debit, and cash transactions.
• Collaborate with team members to ensure seamless guest experiences.
• Perform additional operational and administrative duties as assigned.

• A live‑in option includes residence in Mt. Blakiston House or a comparable residence building for the summer term.
• Conduct evening and night audit reporting.
• Manage financial reconciliation and cash handling procedures.
• Provide evening check‑in and check‑out services.
• Respond to operational or guest service matters that arise outside standard business hours.

• Practical experience in hospitality and conference services.
• Exposure to university event operations and guest management.
• Professional skill development in communication, problem solving, and financial accuracy.
• A unique opportunity to live on campus in a private studio apartment if selected for the live‑in role. Position can include complimentary rent for the duration of the contract.

Term:
April 27, 2026 to August 28, 2026

Hours:

Monday to Friday, 8:30 am to 4:30 pm.

Rate of Pay: $20.59 per hour.

Final date to receive applications:
Friday, March 20, 2026.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Qualifications and Skills

• Strong interpersonal and communication skills.
• Experience handling financial transactions and reporting.
• Proficiency in Microsoft Office applications including Outlook, Word, Excel, PowerPoint, and Teams.
• Ability to work independently and collaboratively.
• Strong organizational and problem‑solving skills.
• Willingness and ability to learn new software systems quickly.
• Professionalism, reliability, and attention to detail.

Preference will be given to applicants who have completed at least one semester living in residence at the University of Lethbridge.

The University of Lethbridge invites applications from all qualified candidates; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given preference.

The University of Lethbridge is committed to providing an inclusive and barrier‑free work environment, including through all aspects of the hiring process. If you require support during the hiring process, please contact Human Resources at  so that accommodations can be put in place to support you. All private information received in relation to your request for support will be kept confidential, only information required to facilitate the accommodation will be shared with the selection committee.

Required fields are indicated with an asterisk (*).