Operations & Project Coordinator

Country:
Canada

Province:
Alberta

Address: 226 12A Street North, T1H 2J1

Are you a “Radiator” who thrives on order, ownership, and high-tempo execution?

At Artrageous, we don’t just “manage projects”—we empower business growth for our clients through professional-grade digital marketing. We are looking for an Operations & Project Coordinator who wants to champion our agency’s workflow and creative team. This is a high-impact role acting as the “right hand” to the owner, ensuring our team plays offense and our clients are “over-awed” by our precision.

The Artrageous DNA:
Who You Are

• Extreme Ownership: You don’t “pass the buck.” You carry the load until the goal is met and take pride in the smallest of the details.
• Mastery is the Minimum: You are a perpetual student. You don’t wait to be taught; you are obsessed with learning and finding the best and most efficient path forward.
• Radiate Energy: You solve problems with a high-energy and positive attitude. You leave every room better than you found it.

The Mission (Key Responsibilities)

• Pipeline Mastery: Oversee the project pipeline within our CRM, ensuring every project moves from initiation to completion with zero friction.
• The Owner’s Right Hand: Act as a strategic liaison for the owner, tracking daily tasks, coordinating high-level client communications, and anticipating needs before they arise.
• Resource Alignment: Assign projects and tasks to the creative team, establishing clear deadlines and managing time allocations to ensure project profitability.
• The Voice of the Workflow: You don’t just manage the work; you own the delivery. You are responsible for maintaining clear, professional, and proactive communication with clients, ensuring they are informed, confident, and “over-awed” by our progress.
• Scope Protection: Collaborate with account managers to identify out-of-scope work, ensuring we deliver value while maintaining agency health.
• System Innovation: Proactively recommend CRM and workflow enhancements. We value curiosity as a competitive advantage.

Qualifications & Skills

• The “Finisher” Mindset: An assertive ability to get projects across the finish line with accuracy and urgency.
• Organizational Mastery: Exceptional time management skills and the ability to manage multiple high-priority tasks simultaneously.
• Communication: Professional and direct communication skills—radical honesty is our policy.
• Tech Literacy: Proficiency with Google Workspace (Sheets, Docs, Slides). Experience with CRM systems is preferred but not required—we will fuel your education.
• Discretion: Ability to work with high-level initiatives with absolute discretion and initiative.
  • Hours: Monday – Friday, 8:30 am – 4:30 pm (No weekends).
  • Health: Dental and Extended Health Care (after probation).
  • Environment: Semi-casual dress, team events, and free on-site parking.

  Location: In-person at our Lethbridge, AB office (Commute/Relocation required).

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