Office Manager Leominster, MA hold

Leominster, Massachusetts, United States ESR Healthcare

Office Manager Leominster, MA hold

Experience level:
Mid Level (5-8 yrs exp.) Experience required: 5 Years Education level:
High school or equivalent Job function:
Human Resources Industry: Food & Beverages Compensation: $71,000 - $90,000 Total position: 1 Relocation assistance:
No Visa sponsorship eligibility:
No

This position oversees HR, customer service, and accounting operations, ensuring smooth day-to-day administration, regulatory compliance, and effective cross-department coordination in a manufacturing environment.

• Human Resources & Compliance
  • Administer employee benefits, open enrollment, workers compensation, and leave programs.
  • Manage onboarding and offboarding processes, including new-hire paperwork, safety training, and system access.
  • Maintain employee files and ensure compliance with state and federal employment laws.
  • Process payroll and coordinate with managers on timekeeping, wage changes, and reporting.
  • Monitor employment law updates and implement policy changes as needed.
  • Support performance management, employee relations, and documentation requirements.
• Customer Service & Office Administration
  • Act as the main point of contact for customers, providing professional and timely support by phone and email.
  • Enter customer orders accurately, process order confirmations, and coordinate with production and shipping to meet delivery timelines.
  • Handle order tracking, invoicing, and resolve any discrepancies or issues promptly.
  • Manage incoming calls, mail, and general administrative requests.
  • Maintain office supply inventory and vendor relationships.
  • Administer the company fleet and driver compliance program, including vehicle maintenance and insurance tracking.
  • Track company fixed assets and maintain related documentation.
• Accounting Oversight & Support
  • Supervise accounting functions and provide backup support for AP, AR, bank reconciliations, and month-end close.
  • Assist with reporting, audits, and budgeting as needed.

• Health Insurance
• Paid Time Off (PTO) and Sick Leave
• Paid Holidays
• 401(k) with Company Match
• Life Insurance (LI)
• Short-Term Disability (STD)
• Annual Bonus