Patient Care Technician, MSU Evenings

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?  to apply through your Workday account.

Non-Exempt

$15.00 - $24.49

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Holidays – Every Other Holiday, Weekends – Every Other Weekend

3:00 pm – 11:30 pm

Evening Shift (2 – 8 hours, USA)

24

24050 – 0224 Med Surg Unit

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver — regardless of title or responsibilities. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

• Provides clear, timely communication to the RN regarding observations and changes seen in patients, including skin condition, vital signs, and mental status.
• Provides constant observation of high‑risk patients as assigned by the Resource Nurse or designee.
• Participates in the development and maintenance of a safe environment. Utilizes interventions to de‑escalate patients and, if unsuccessful, participates in restraints in accordance with training and education.
• Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.
• Assists in moving, lifting, positioning and transporting patients using proper safety techniques and body mechanics.
• Maintains patient safety by performing patient safety checks, using fall‑prevention devices, and following the Restraint Policy standards.
• Takes and records vital signs (temperature, pulse, respirations, blood pressure, pulse oximetry). Measures and records patients’ height and weight.
• Performs EKGs, point‑of‑care tests, and bladder scanning according to hospital standards. Collects, labels and prepares specimens for transport to the lab.
• Performs phlebotomy in certain locations.
• Performs unit‑specific procedures such as telemetry battery changes, checking unit equipment status, cleaning equipment between patients and storing supplies.
• Assists RN/LIC in treatments and procedures by preparing patients, setting up equipment and supplies, using sterile technique when indicated, and providing emotional support. Cleans up afterward.
• Observes, measures, and records oral food and fluid intake. Sets up tube‑feeding solutions and refills bags as directed. Records outputs from Foley catheters, ostomy appliances and drainage systems. Performs ostomy care on established patients as directed.
• Demonstrates sensitivity and responsiveness to patients’ needs, building positive rapport and relationships.
• Provides respectful, culturally and age‑appropriate communication with patients, staff, families, visitors and others.
• Replenishes patient and unit supplies and equipment.
• Requests assistance from identified resources when more direction is needed.
• Stays current with hospital and unit changes by reviewing communication boards, bulletin boards, posted notices and UMMHC e‑mails.
• Has the ability to precept new Patient Care Technicians.

• License/Certification/
  
  Education:
  
  
  • Minimum of a high school education or GED.
  • Basic Life Support certification within 30 days as a condition of employment.
• Experience/
  
  Skills:
  
  
  • Ability to read, write and communicate in English clearly and concisely.
  • Basic computer skills.
  • Basic medical terminology knowledge.
  • Ability to remain calm under stress or in emergency situations.

• License/Certification/
  
  Education:
  
  
  • Minimum of a high school education or GED.
  • Current Basic Life Support certification.
• Experience/
  
  Skills:
  
  
  • Demonstrated competency attainment at the Patient Care Technician I level; a minimum of 800 hours and at least 6 months as a PCA…