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Patient Care Technician, Flex Unit, Per Diem; PD

Job in Leominster, Worcester County, Massachusetts, 01453, USA
Listing for: UMass Memorial Health
Per diem position
Listed on 2026-01-01
Job specializations:
  • Healthcare
    Healthcare Nursing, Patient Care Technician
Job Description & How to Apply Below
Position: Patient Care Technician, Flex Unit, Per Diem (PD)

Overview

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?  to apply through your Workday account.

Exemption Status: Non-Exempt

Schedule Details: Holidays - One Major Summer Holiday, Holidays - One Major Winter Holiday

Scheduled

Hours:

Per Diem

Shift: 4 - Mixed Shift, 8 Hours (United States of America)

Hours: 0

Cost Center: 24050 - 1410 Flex Unit

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

  • The patient care assistant/mental health aide performs a variety of patient care activities and related non-professional services necessary in caring for the personal and emotional needs of adolescent (15+ years, Medical Surgical units only), adult and/or geriatric patients while under the direct supervision of a Registered Nurse.
Major Responsibilities
  • Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples include changes in skin condition, vital signs, and/or mental status.
  • Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
  • Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and, if unsuccessful, participates in restraints in accordance with training and education as directed.
  • Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.
  • Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
  • Position Qualifications

    Patient Care Technician I

    • License/Certification/

      Education:

      Required:
      1) Minimum of a high school education or GED.
      2) Basic Life Support certification within 30 days as a condition of employment.
    • Experience/

      Skills:

      Required:
      1) Ability to read, write and communicate in English in a clear and concise manner.
      2) Basic computer skills.
      3) Basic Medical Terminology knowledge.
      4) Must be able to remain calm when under stress or in emergency situations.

    Patient Care Technician II

    • License/Certification/

      Education:

      Required:
      1) Minimum of a high school education or GED.
      2) Current Basic Life Support.
    • Experience/

      Skills:

      Required:
      1) Demonstrated competency attainment in the PCA I level, work a minimum of 800 hours and at least 6 months as a PCA I.
      2) Prior inpatient/outpatient care experience or clinical care training.
      3) Ability to read, write and communicate in English in a clear and concise manner.
      4) Medical Terminology.
      5) Computer skills.
      6) Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.
      7) Proven problem-solving abilities for routine situations.
      8) Must be able to remain calm under stress or in emergency situations.

    Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

    Physical Demands and Environmental Conditions

    Position requires work indoors in a patient care environment. Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift up to 50 pounds. Work is heavy demand, with standing and walking most of the time and the possibility of pushing heavy equipment and bending frequently.

    Additional

    Job Description
    • PCA II - Under the direction of the appropriate licensed clinician, provides patient care to meet the personal needs and comfort of patients; assists members of the healthcare team. To become a PCT II, caregivers must meet full competencies outlined by the Nursing Professional Practice.
    • As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
    • Major Responsibilities (continued):
      • Continues the responsibilities listed in the PCA I/II sections, including communication with RNs, observation, safety, and patient care tasks.
      • Performs additional unit-specific procedures such as vital signs, documentation, specimen collection, EKGs, POC…
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