Medical Equipment Setup, CSR

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call mdINR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.

• Perform CPAP/RAD setups in a timely and professional manner
• May also perform setup of oxygen equipment and other DME in patients' homes as well
• Complete all required documentation and instruct patients on safe and proper use of equipment
• Clean rental equipment when returned to the center, in accordance with policies and procedures
• Maintain cleanliness and organization of warehouse/storage area
• Monitor CPAP/RAD Compliance report and follow up with non‑compliant patients
• Receive and respond to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of supplies needed, and arranging shipment to the patient
• Monitor mdINR Compliance report and follow up with non‑compliant patients
• Manage the center's oximetry process
• Follow applicable policies and procedures of the company, including safety, OSHA, and emergency planning
• Participate in on‑call responsibilities for the center
• Frequency of on‑call participation depends on the size of the center and number of staff sharing responsibility
• Represent the company through professional appearance and patient care activities
• Serve as a backup to other employees for vacation, illness, or absenteeism
• Use a personal vehicle and hold a valid driver’s license

Entry level

Full‑time

Other

Hospitals and Health Care