SC Asset Protect Team Member

Supply Chain Asset Protection Lead

Performs duties of Supply Chain Asset Protection Lead as outlined. Will also be responsible for performing the duties of a Supply Chain Asset Protection Officer.

Key Responsibilities for this Role:

• Team
  • Responsible for training, scheduling, and leading their assigned shift(s) of Asset Protection Officers (APO) in the absence of the Asset Protection Manager (APM)
  • Maintains the staffing and execution of processes at the Facility Truck Gate on their shift
  • Works with the Asset Protection Team to provide Asset Protection awareness and education as directed by the APM throughout the Facility
  • Ensures effective verbal communication channels are maintained with APOs and AP management
  • Assists in the development and execution of training for APOs
  • Performs other assigned tasks directed by Asset Protection Manager.
• Shrinkage
  • Implements various shortage control measures designed to develop leads for investigations as well as deter theft
  • Provides leadership to team members by discussing various shrinkage topics in department start-up meetings
  • Establishes protocols for the effective use of trending information by the AP team in a manner that identifies internal investigations and/or other causes for shrinkage
  • Periodically audits departments for merchandise protection standard adherence
  • Walks the facilitys floor to identify merchandise protection opportunities that deviate from company standards
• Safe & Secure
  • Monitors associate parking lots for unsafe conditions
  • Conducts patrol activity inside and outside the Facility to detect unsafe conditions, physical security risks or occurrences, theft risks or incidents, and shrinkage risks and incidents
  • Inspects parcels coming into and leaving the Facility
  • Checks bags in accordance with Supply Chain bag check policy, check identification of persons entering the Facility, issues visitor badges, and notifies Facility Associates when visitors arrive
  • Monitors all Associates that leave the Facility and performs inspections of parcels they are carrying, in accordance with Supply Chain bag check policy
  • Monitors metal detectors in select jewelry locations
  • Utilizes the CCTV system to monitor activities inside and outside the Facility
  • Verifies trailers and drivers as they arrive at the Facility and depart the Facility (i.e. proper seals, signs of damage or break-ins, loads)
  • Communicates with drivers and enters information into the Yard Management System
  • Assists in the execution of all Emergency Action Plans (EAP)
  • Assists in Accident Investigations as needed
  • Assists with the employment of the Emergency Response Team (ERT)
  • Assists with AED, fire extinguisher, and first-aid training
  • Proactively identifies potential acts of theft and fraud by observing team member activity (random bag checks, facility audits, documents behavior, installs cameras, etc.)
  • Interviews team members suspected of theft or fraud in accordance with company policies and properly documents all stages of the investigation
  • Utilizes the Supply Chain Investigations & Market Investigation teams when necessary for the development of internal investigations
  • Responds to all requests for information to investigative leads provided by members of these teams in a timely manner
  • Creates and manages records using approved Company methods for reports of apprehension, witness statements, retention of evidence, and disposition of recovered merchandise
  • Administers various physical security & control technologies designed to protect Company people and assets

Performance Standards

• Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, productivity, and attendance

Competencies Needed to Perform Effectively in This Role:

Core

• Character
  - Is authentic, transparent, fair and honest in interactions with others; keeps confidences; does not misrepresent self for personal gain
• Competence
  - Is skilled and has the experience required to do their job; understands and keeps up-to-date on competitive practices, market and industry trends, information and technology affecting their business and uses this knowledge to make effective decisions
• Courage
  - Will stand up and do whats right for the business and team even if the decision is not popular; will act in accordance with beliefs despite criticism
• Service-Oriented
  - Gives full attention and consideration to the needs of others/customers, listens well and seeks to understand another point of view to help find the best solution or outcome; communicates clearly and effectively; provides helpful assistance to others/customers
• Cooperates
  - Actively participates on the team by sharing information; has positive attitude and is open to new and different ideas; works productively with teams, seeks win/win solutions, puts the priorities and needs of the larger organization ahead of individual needs
• Builds Relationships
  - Develops and fosters positive relationships with others over time; shows appreciation, support and respect for different…