New Home Consultant; Account Executive

ROLE OVERVIEW

The New Home Sales Consultant serves as the primary advisor to prospective buyers from initial
consultation through contract. This role is responsible for conducting structured discovery (4:2 consultations), presenting community and product options, guiding families through selections, and closing contracts. The Consultant acts as the “face of the community,” combining relationship‑building with disciplined sales practices to ensure every buyer receives a clear, consistent experience.

• Run structured 4:2 consultations that uncover buyer motivations, timelines, and concerns.
• Proactively handle and overcome objections with confidence and persistence.
• Execute disciplined follow‑up from consultation through contract to keep deals moving forward.
• Connect buyer needs to the right home solutions, guiding them through pricing, options, and selections.
• Execute contracts accurately and decisively, delivering clean documentation to compliance.
• Partner with the Sales Coordinator to ensure the model home remains welcoming, well‑stocked, and presentable for all visitors.
• Greet and personally engage walk‑in visitors after initial intake by the Sales Coordinator, transitioning into discovery and tours.

• Conduct 8–10 structured 4:2 consultations per week.
• Maintain a 25–30% consultation‑to‑contract conversion rate.
• Execute disciplined follow‑up on 100% of active deals until resolution.
• Log complete motivations, objections, and next steps in Hub Spot for every consultation.
• Deliver all executed contracts to compliance with zero missing documentation or errors.

The New Home Sales Consultant reports to the Sales and Marketing Manager.

• Standard schedule:
  Tuesday–Saturday, 9:00 AM – 6:00 PM.
• Expected to work at least 3 Saturdays per month (10:00 AM – 5:00 PM) in coordination with the Sales Coordinator.
• The model home must be staffed during all open hours (Mon–Fri 10–6, Sat 10–5, closed Sun). Consultant and Sales Coordinator will coordinate schedules to ensure full coverage.
• The 5:00–6:00 PM hour is critical for customer traffic. Consultant is expected to coordinate with the Sales Coordinator so one team member is always present until close.
• Flexibility for occasional evening events or community functions may be required.

• Counseling services, solo retreats.
• Access to professional and personal training, lunch and learns, leadership workshops, and other development opportunities.
• Vision trips.
• Quarterly staff meetings and all‑staff events.
• $500 company match to non‑profit.
• A supportive team environment that values collaboration and growth.
• Comprehensive Employee Benefit Package.
• 401k Retirement Plan with Company Match.
• Paid Time Off Policy.

• Comprehensive Employee Benefit Package with employee health and dental paid by employer.
• 401k Retirement Plan with 4% Company Match.
• Opportunities to advance within a growing company.
• Paid Time Off Policy.