Account Coordinator

Responsibilities

• Follow all procedures in place to ensure successful order entry.
• Communicate with customers/sales/production on status of orders.
• Obtain new customer information and tax information.
• Properly maintain electronic copies of files from art, order acknowledgements, POs, etc.
• Communicate with accounting to maintain reasonable aging for AR.
• Process CC payments.
• Supply freight quotes to customers and sales staff when requested.
• Work with shipping to determine necessary ship dates, carriers, etc.
• Perform damage/loss claims as necessary.
• Sending and preparing mailers and samples as needed.
• Supply reports to customers, Churchill Departments and Sales when requested.
• Perform Internal Audits per SQF Regulations and reporting them to the Quality Control Department.
• Ensure all work areas are organized and maintain a clean and efficient environment.
• Report any inefficient or unsafe conditions to management upon discovery of the conditions.
• Report customer complaints to and assist with communication of issues to appropriate parties for corrective action.

• Entry level

• Full-time

• Business Development

• Staffing and Recruiting