O​/N Merchandising Lead

2 days ago Be among the first 25 applicants

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$22.00/hr - $30.00/hr

• Provides member service by acknowledging the member and identifying member needs; providing guidance and support regarding self‑service technology; assisting with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.
• Assists management with supervising associates in the assigned area; assigning duties; communicating goals and feedback; training on processes and procedures; providing direction and guidance on member service approaches and techniques; ensuring complaints and issues are resolved according to company guidelines; supporting the Open Door Policy; and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
• Receives and stocks supplies and merchandise from distribution centers and vendors; organizes and maintains the sales floor using equipment, merchandising, and completing required paperwork, logs, and documentation.
• Maintains safety of the facility by conducting safety sweeps; following forklift spotting and handling procedures; disposing of hazardous materials; following steel standard guidelines; and reporting unsafe situations to management.
• Ensures maintenance of the sales floor and merchandise presentation by handling claims and returns; zoning, stocking, arranging, and organizing merchandise; setting up, cleaning, and organizing displays; removing damaged goods; signing and pricing merchandise; identifying shrink and damages; and securing fragile and high‑shrink merchandise.
• Monitors food and merchandise quality by ensuring product rotation, code‑dating, product recalls, and sanitation standards are followed; merchandising area categories; and stocking, zoning, and cleaning all departments.
• Leads and participates in teams by sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and quality are achieved; and modeling and helping others adapt to change or new challenges.
• Oversees the picking and staging of club pick‑up orders, ensuring products are selected and staged according to company policy and procedures.
• Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co‑workers, customers, and other business partners; analyzing information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
• Demonstrates, promotes, and supports compliance with company policies, procedures, and ethical standards by explaining, guiding, and demonstrating how to apply these in business processes; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.

Merchandising, Customer Service, Supervision, Communication, Ethical Standards And Conduct, Retail Operations

Respect the Individual:
Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; helps attract the best talent.

Respect the Individual:
Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.

Respect the Individual:
Strengthens the team by helping, developing and mentoring others; recognizes contributions and accomplishments.

Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance, models Walmart values to support a regenerative company; holds oneself and others accountable.

Act with Integrity:
Acts in a self‑less manner and is consistently humble, self‑aware, honest, fair, and transparent.

Serve our Customers and Members:
Delivers results while putting the customer first.

Serve our Customers and Members:
Makes…