Unloader​/Stocker Team Member; Early Morning

Unloader/Stocker Team Member (Early Morning)

Location:

Store – KC-LENEXA, KS.

Deliver friendly customer service and help customers shop our store, ensuring a fast and friendly checkout experience. Complete truck unloading, merchandise duties, and maintain store recovery standards to deliver our Brand Promises.

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience and handle cash to standards.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni‑channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including the merchandise return/go back process, and general store recovery to keep the store well merchandised and in stock.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and company programs and policies in accordance with applicable laws.
• Interact with colleagues in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and project a positive image as a role model.
• Cross‑train in Custom Framing selling and production.

• Retail and/or customer service experience preferred.

• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lift heavy boxes and access high shelves by ladder or similar equipment.
• If assistance is needed to perform essential functions, contact supervisor for reasonable accommodation.
• Work hours include nights, weekends, and early mornings.

• Public retail store setting; all public areas climate controlled.
• Some stock rooms may not be climate controlled.
• Some outdoor work may be required (retrieving shopping carts, unloading trucks).
• Frame shop contains glass cutter and heat press.

Applicants in the U.S. must satisfy federal, state, and local legal requirements for the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at  and

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1‑800‑642‑4235 (1800‑MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers

Federal FMLA Poster

Federal EPPAC Poster