Quality Control Technician

Infu System is a leading national health care service provider, facilitating outpatient care for durable medical equipment manufacturers and health care providers by delivering ambulatory pumps and supplies, along with related clinical, biomedical and billing services, to practices and patients nationwide. With a comprehensive suite of services, Infu System improves clinician access to quality medical equipment and promotes patient wellness and safety while reducing the overall cost of infusion care.

Infu System offers Oncology, Pain Management and Wound Care therapies, including Negative Pressure Wound Therapy. The company’s Durable Medical Equipment (DME) Services are composed of direct payer rentals, pump and consumable sales, and biomedical services and repair, including on-site and depot services. Infu System provides the sale, rental, lease and associated supplies, including infusion pumps, nerve blocks for acute pain, nerve block catheters, postoperative pain pumps, central venous catheters, IV pumps, pole-mounted pumps, syringe pumps, enteral pumps, Huber needles, clean room supplies, IV extension tubing, pump tubing, ambulatory pumps, replacement pumps, disposable products, central venous access devices, closed system transfer devices, negative pressure wound therapy vacs, wound vac, and chemotherapy and oncology infusion pumps.

Biomedical services include both on-site and depot preventive maintenance, repair and warranty services, ranging from equipment inspections to extensive repairs, including compression device systems, defibrillators, EKG machines, electrosurgical units, external pacemakers, humidifiers, infusion pumps, LCDs, light sources, modules, patient monitors, printers, pulse oximeters, telemetry transmitters and tourniquets – all completed to factory specifications.

Headquartered in Rochester Hills, Michigan, Infu System delivers local, field-based customer support and operates Centers of Excellence in Michigan, Kansas, California, Massachusetts, Texas and Ontario, Canada.

SUMMARY:

The Quality Control (QC) Technician is responsible for carrying out established inspection processes in order to ensure conformity of Medical Devices post servicing for the release for use.

IN THIS ROLE, THE IDEAL CANDIDATE WILL:

• Test and inspect finished product prior to release.
• Ensure timely inspection of devices are completed to meet daily and weekly orders.
• Review device and work order of services performed to ensure accuracy and completeness.
• Accurately follow established processes and procedures to inspect, test and release product.
• Remain flexible, open, and eager to learn from fellow employees.
• Identify trends in product failures.
• Understand and execute principals of 5S workplace organization.
• Performs other related duties as required.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING QUALIFICATIONS:

• High School diploma or general education degree (GED) with and a minimum of two years related experience and/or combination of education and experience in quality.
• Knowledgeable of Quality Management Systems. (Preferred)
• This position requires exceptional verbal and communication skills as well as strong organizational skills.
• Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to add, subtract, and match numbers.
• Knowledge of Computerized Maintenance Software and Microsoft Office Suite to include word, excel, and outlook.

PERSONAL AND PROFESSIONAL ATTRIBUTES:

The ideal candidate must be a rigorous analytical thinker and problem solver with the following professional attributes:

• Strong work ethic
• Sound judgment
• Proven written and verbal communication skills
• Natural curiosity to pursue issues and increase expertise
• Pursue and design innovative analytical performance metrics
• The courage to promote and defend ideas and analyses
• Passionate about Infu System and serving customers and patients
• Strives to…