Fulfillment Center Operations Supervisor

Fulfillment Center Operations Supervisor

Join to apply for the Fulfillment Center Operations Supervisor role at GSP Retail.

$19.00/hr - $21.00/hr

Lenexa, KS

Lead the heart of our Lenexa, KS fulfillment center. You’ll report to the Fulfillment Manager and guide the end‑to‑end fulfillment operation on 2nd shift. In this hands‑on leadership role, you’ll coordinate product fabrication, order preparation, order collation and packaging, and shipment processing and manifesting—while orchestrating people, workflow, and data to deliver on customer due dates.

• Pay: $19–$21 per hour, based on experience
• Schedule:
  
  2nd shift (with shift differential)

As the floor comes alive, you align the team to the production schedule, prioritize orders by customer commitments, and confirm the right work reaches the right stations. You check the accuracy of reporting tools, validate the latest metrics, and adjust staffing in real time to maintain speed and quality. You’re also advancing long‑term improvements—refining workflows, scoping automation for order picking, benchmarking shipping and small‑package options to reduce freight costs for both GSP and our customers, and tracking the department budget.

• Designing and managing a cohesive workflow so orders move accurately, efficiently, and on time
• Communicating production schedule priorities and expediting work to meet customer due dates
• Ensuring accuracy and completeness of reporting tools
• Collecting, analyzing, and reporting performance data daily, weekly, monthly, and annually to drive process improvement
• Developing workflow systems and recommending future automated order picking solutions
• Benchmarking shipping systems and small‑package carriers to minimize freight expense
• Providing clear status updates to key stakeholders and senior leadership
• Enabling strong collaboration between Fulfillment and other departments
• Defining, communicating, and enforcing department policies and procedures
• Hiring, scheduling, and developing the Fulfillment Services team based on workload and customer needs
• Establishing and monitoring new‑hire and ongoing training for the department
• Tracking and contributing to department budget development

• Leadership / People Management experience
• Coaching and mentoring experience

GSP Companies is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Family‑owned since 1978, GSP Companies exists to make retail better. Our passion for innovation and our deep understanding of consumer‑facing businesses power solutions that improve our customers’ bottom line. We have one goal:
To Make Retail Better. Join the team that helps our clients achieve it.

Mid‑Senior level

Full‑time

Management and Manufacturing