Technical Service Advisor

Technical Support & Training Specialist (Commercial HVAC / Equipment)

I’m partnering with a well-established commercial HVAC equipment distributor that’s expanding its technical support and training team. This is a direct‑hire, non‑union opportunity designed for experienced commercial field service professionals who are ready to step out of constant truck time and into a more strategic, support‑driven role—without losing their technical edge.

• Kansas-based candidates strongly preferred
• Must be open to travel as needed for equipment start‑ups, training sessions, and projects that may extend regionally or nationwide.

• Become a product expert across a broad commercial equipment portfolio.
• Lead technical training for contractors and internal teams, covering equipment overview, start‑up procedures, troubleshooting, and diagnostics.
• Provide advanced technical support via phone, email, and job‑site visits, resolving field issues with practical, real‑world solutions.
• Maintain proficiency in related control systems.
• Partner with engineering, sales, and warranty teams to ensure smooth project execution.
• Contribute feedback to product design and launch initiatives.
• Stay current on product updates, service bulletins, and training materials.
• Participate in cross‑training and continuous improvement initiatives.

• Background in commercial field service (HVAC required).
• Strong troubleshooting and application support experience.
• Comfortable presenting, training, and explaining technical concepts.
• Willingness to obtain manufacturer certifications (company‑paid).
• Ability to travel extensively when required.
• OSHA 10‑Hour Safety certification or willingness to complete.
• Preference for candidates who enjoy the technical side of the work but desire less day‑to‑day field grind and more influence.
• 100% employer‑paid medical insurance for employee and family.
• Company‑paid training and manufacturer certifications.
• Long‑term career growth into senior technical or training leadership paths.

• You still get your hands dirty—but not every single day.
• You’re the expert, the trainer, the fixer, and the calm voice when things go sideways.
• Less windshield time, more impact.
• If you’re ready to trade constant field calls for a role with visibility, stability, and real upside, let’s talk.

• Seniority level
  :
  Mid‑Senior
• Employment type
  :
  Full‑time
• Job function
  :
  Other
• Industries
  : HVAC and Refrigeration Equipment Manufacturing
• Base pay range
  : $75,000.00/yr – $80,000.00/yr
• Benefits
  :
  Direct hire, full benefits, growth‑focused role