Procedural Scheduling Representative PRN - Endoscopy

Our nurses are leaders and decision makers, working closely with physicians to provide the best care and most advanced treatments. On our team, you’ll work in an environment of respect and professionalism, and you’ll have the support to advance your nursing career in the direction you choose. Find out more about the wide variety of opportunities for nurses at The University of Kansas Health System.

Job : R-49337 Job Type: Part time Location: Lenexa, Kansas

Position Summary / Career Interest: The Scheduling Representative works as a member of the interdisciplinary patient care team. Support is provided to the clinicians for the day to day operations. The Scheduling Representative performs routine scheduling of new and follow‑up appointments requested by patients and providers, maintains compliance with 3rd party payers, and provides exceptional customer service. They may also assist other administrative staff with overflow work.

• Routinely maintain work area in a neat and orderly fashion.
• Complete order entry using hospital information system or manual order forms (test requisitions) including cancellation or modification of orders as required.
• Review all clinic orders for date, time, signature, and pagers.
• Apply patient labels to progress notes, order forms, and other patient‑specific forms as needed.
• Complete needed filing/record keeping.
• Call for consults using appropriate consult forms as a guide.
• Call support and ancillary departments as needed (EVS, transport, lab, pharmacy, radiology, volunteer, etc.).
• Transport items to ancillary departments as needed (blood to laboratory, retrieve/deliver patient belongings, charts to medical records, etc.) and pick up any items if required.
• Ensure that supplies are stocked, including copy, printer, and fax machines with paper and all forms.
• Schedule follow‑up appointments for patients (clinics, outpatient radiology, etc.).
• Identify insurance plans and specific procedures which need to be pre‑approved; pre‑certify required tests and procedures.
• Enter referrals and pre‑certifications in hospital information system, make copies and forward to appropriate parties.
• Assist team members as assigned/needed.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

• High School Graduate or GED.

• Associates Degree in business or a related field of study from an accredited college or university.
• 1 or more years of experience in a hospital environment.
• 1 or more years of experience in a direct customer service environment.

• Advanced keyboarding skills, proficient in computer languages such as Outlook, Microsoft Word and Excel.

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.

• Robust medical, dental and vision package with options for your family.
• Life, disability and accident insurance plus voluntary offerings such as critical illness insurance and identity theft protection.
• Employee Assistance Program (EAP) including free counseling sessions and legal advice options.
• Tuition reimbursement for formal education credits.
• Retirement savings plan with employer contribution.

• Opportunities to serve the community through activities throughout the year.
• Support of community events such as Health System Employees Reaching Out.

• Team‑first culture that values respect, kindness and professionalism.
• Opportunities for professional development and on‑site continuing education.
• Leadership that is approachable, open‑minded and adaptable to challenges.