Project Support Specialist

Agilix Solutions is seeking a Project Support Specialist for our Lenexa, KS branch. This position will be responsible for managing the day-to-day tasks of a project, from planning to execution, for all projects, which include Gear, Lighting, Clean Energy, and Commodities.

This role will report to the Operations Manager of Lenexa.

• Prepare and maintain reports, invoices, and status updates for large contractor projects, ensuring accuracy and timely communication.
• Process and update purchase orders, coordinating closely with internal teams and vendors.
• Provide reporting support to Warehouse, Purchasing, and Accounting teams by compiling commodity reports, Will Call reports, sales error summaries, and purchase order updates.
• Manage customer stock returns, vendor returns, and lighting damage/defective replacements, ensuring proper documentation and follow‑through.
• Resolve invoice issues, debit memos, and pricing discrepancies by researching details and collaborating with Accounting and Sales.
• Track shipments, expedite orders when necessary, and file freight claims to support on‑time delivery and issue resolution.
• Support product availability updates and coordinate lighting and gear storage, releases, and documentation.
• Create and maintain lighting and gear order status sheets to provide project visibility for internal and external stakeholders.
• Assist with project management for large contractor jobs by coordinating information, updates, and required documentation.
• Manage direct order storage documentation, including packing slip organization, and assist with pulling, packing, and shipping material when needed.
• Serve as emergency switchboard backup and assist with processing backorder releases.
• Prepare dray tickets as required and support credit memo resolutions.
• Assist Account Managers with vendor relations, project visits, and follow‑up activities.
• Submit and track RGA requests, update bid board, and support logistics functions including freight credits and tracking.
• Process credits, rebills, and monthly/annual reports.
• Coordinate delivery method changes and assist with returns.
• Monitor and resolve Will Call orders older than 30 days and manage wire reel order tracking.
• Assist with Project Solutions Group quotes and orders.

• Strong organizational skills with the ability to manage multiple priorities efficiently.
• Demonstrated ability to build and maintain positive customer relationships.
• Effective verbal communication skills, including clear and confident phone interaction.
• Ability to collaborate successfully within a team‑oriented environment.
• Proven capacity to multitask and adapt in a fast‑paced setting.
• Proficiency with Microsoft Office applications, particularly Excel.
• Experience working within ERP systems to research, enter, or update data.
• Minimum of three years of customer service or related experience.

• Prolonged periods sitting at a desk and working on a computer. Frequent walking from desk to warehouse is required.
• Must be able to lift up to 25 pounds at times.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account (Employer contributions for 1 st year only)
• 401(k) (Company match contributions and discretionary annual profit-sharing plan)
• Company Sponsored Life Insurance
• Company Sponsored Short-Term Disability
• Company Sponsored Long-Term Disability
• Employee Assistance Program
• Monthly allocation of work‑from‑home days

• Legal Services
• Critical Illness
• Life Insurance
• Dependent Care/FSA

With a robust history dating back nearly 130 years, Agilix Solutions delivers meaningful solutions to our customers in the industrial, commercial, and construction markets. We have longstanding partnerships with top manufacturers of automation, electrical, datacom, power transmission, safety, industrial supply, lighting, and solar solutions.

Agilix Solutions values the unique contributions and perspectives of our team members. We are committed to a policy of providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status. Every effort is made to ensure that our hiring, salary administration, promotion and transfer are based solely on job requirements, job performance and job-related criteria.

Our policies and practices relating to compensation, benefits, transfer, retention, termination, training, self-development opportunities, as well as social and recreational programs - are administered without discrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, veteran status or other basis prohibited by law. Agilix Solutions is an Equal Opportunity Employer.