Bakery​/Deli Clerk

Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods

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Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in the correct portion size to prevent shrinkage.
• Recommend deli or bakery items to customers to ensure they get what they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using various utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality for freshness, review "sell by" dates, and take appropriate action.
• Properly use kitchen equipment including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout to locate products for customers.
• Stay current with advertisements and promotions.
• Maintain knowledge of products and respond to customer inquiries with suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers and promote trust among staff.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment, managing conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handler's permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience is helpful
• Retail experience

About Us

Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we are committed to diversity and creating positive experiences for our customers and employees. We value caring, purpose, and growth opportunities. Apply today to join our Food 4 Less family!

Qualified applications with arrest or conviction records will be considered in accordance with applicable laws. For accommodations during the application process, contact us at  or management at the location.

What You’ll Receive From Us

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off and holidays.
• Emotional and financial support through programs like EAP and Goldman Sachs Ayco.
• Associate discounts on various products and services.
• Up to $21,000 in tuition reimbursement.
• Growth potential through training and career pathways.