Customer Service Associate

Overview

Join to apply for the Customer Service Associate I role at Family Dollar
.

Part time

Location:

1513 Old Fayetteville Rd, Leland, North Carolina 28451

• Assist customers with questions and recommendations
• Manage sales transactions while working the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks; stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment with professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash removal, and general neatness
• Other duties as assigned

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hospitality, grocery, or related environments highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift 30–50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

• Medical, pharmacy, dental, and vision insurance
• Employee Assistance Program
• Retirement plans
• Educational assistance
• And much more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We comply with applicable laws and provide reasonable accommodations to qualified individuals with disabilities where required.