Operations Coordinator

Job description:

Operations Coordinator

Pay: £30,000+ DOE

Location:

Leicestershire

We are seeking a motivated and detail-oriented Operations Coordinator to join our team. This role is ideal for someone who thrives in a fast-paced logistics environment, enjoys working as part of a team, and takes pride in delivering excellent customer service while ensuring full regulatory compliance.

Key Responsibilities

Receive and process airfreight bookings, providing quotes where required to meet customer needs
Arrange collections and coordinate airfreight or courier transport
Prepare and manage all required airfreight documentation
Complete Customs Declarations in line with regulatory requirements
Monitor shipments and follow up on deliveries to ensure timely completion
Liaise professionally with customers, airlines, couriers, and suppliers
Perform accounting and invoicing-related tasks accurately
Support daily operational processes and workflows

Key Skills & Attributes

Flexible, reliable, and adaptable to changing priorities
Strong team player with a positive and enthusiastic attitude
Excellent attention to detail and high data entry accuracy
Strong verbal and written communication skills
Honest with a strong work ethic
Highly organised with effective time management skills
Ability to learn quickly and follow verbal and written processes and instructions

What We Offer

A supportive and collaborative team environment
Opportunities to develop skills within the airfreight and logistics industry
A varied role with exposure to all aspects of airfreight operations