Quality Systems Manager

Noble Foods Home of the Happy Egg Company

Noble Foods is a family-owned company which began in 1920 and includes successful milling, poultry, agriculture, and consumer foods businesses. Within this, Noble Foods owns several successful brands, including the UK’s biggest free-range egg brand the Happy Egg co., Big & Fresh and Purely Organic. In a recent survey by Best Companies we were rated as one of the Top 10 companies to work for in the Food and Drink industry.

Shift Pattern
:
Monday – Friday 40 hours

Contract Type
:
Full-Time Permanent

Salary
: £45k

Location
:
Leicester (Dual Site Cover)

We are seeking an experienced and driven Quality Systems Manager to lead the development, implementation, and continuous improvement of our site Quality Management Systems. This is a pivotal role within our High Care food manufacturing facility, ensuring full compliance with food safety regulations, customer requirements, and third-party standards including BRCGS, HACCP, TACCP, and retailer Codes of Practice
.

You will act as the key systems lead on site, managing audits, driving compliance, supporting customer relationships, and embedding a culture of quality and continuous improvement across the business.

This role will originally be based at our Hilltop site, however the role will be integral in supporting the integration and relocation of our products into our Ratby Lane site later this year. The position will then be based full time at Ratby Lane.

• Develop, implement, and maintain site Quality Management Systems aligned with BRCGS, HACCP, customer Codes of Practice, and regulatory requirements
• Control, review, and maintain documentation, procedures, and records
• Develop and review site Food Safety & Quality Risk Assessments
• Conduct GAP analysis against customer and third‑party standards
• Lead the internal audit programme and coordinate external audits (BRC, customer, regulatory inspections)
• Act as primary contact for certification bodies and customers during audits
• Manage customer complaints, ensuring effective root cause analysis and corrective/preventative actions
• Trend and report on KPI data
• Coordinate QMS Management Reviews

• Maintain HACCP, VACCP, and TACCP plans
• Ensure traceability systems meet food safety and customer standards
• Manage customer portals and coordinate technical documentation requests
• Work closely with the Quality Assurance Manager to embed food safety and legal compliance into production

• Serve as the key technical contact for customer technical teams
• Collaborate with Production, Engineering, NPD, Supply Chain, and QA to embed quality throughout the process
• Support customer onboarding documentation (Specifications, Risk Assessments, SAQs)
• Liaise with the Training Coordinator to ensure updated procedures are effectively communicated and trained out

• Analyse complaint trends, audit outcomes, and KPIs to identify improvement opportunities
• Lead root cause analysis and drive corrective and preventative actions
• Champion cross‑functional collaboration and continuous improvement initiatives

• Communicate and consult on health and safety matters
• Monitor and report on social and environmental performance within your area

We are looking for a confident and collaborative quality professional with strong technical knowledge and leadership capability.

• Previous experience as a Quality Systems Manager within food manufacturing
• Strong knowledge of HACCP, TACCP, BRCGS/GFSI standards, retailer and customer Codes of Practice
• Experience managing retailer portals and customer relationships
• Internal Auditor trained (Lead Auditor qualification desirable)
• Level 4 Food Safety & HACCP (desirable)
• Strong analytical and problem‑solving skills
• Excellent communication and leadership capability
• Proficient in MS Office and QMS software platforms

• Promotes a collaborative, “working together” culture
• Takes ownership and holds self and others accountable
• Makes courageous, data‑driven decisions
• Proactively drives improvement
  
  Builds trust through…