Technical Manager - Tuk In Foods

Company Overview

Tuk In Foods is an award-winning food brand known for bringing authentic Indian street food to homes and workplaces across the country. Established in 2015 with the launch of their Curry-in-a-Naan, the company has since expanded its offerings to include ready meals, Indian snacks, and a line of handmade condiments. Based in Leicester, Tuk In Foods is dedicated to creating restaurant-quality food, which has earned them over 300 5-star reviews from satisfied customers.

They provide a seamless service experience, including an online store with next-day delivery across the UK.

Technical Manager
Company:
Tuk In Foods Manufacturing

Location:

Multi-site (2 production facilities)
Reporting to:
Operations Director / Managing Director

The Technical Manager is responsible for leading and maintaining all food safety, quality, legality and compliance systems across Tuk In Foods Manufacturing. This role ensures that all products manufactured across both sites meet BRCGS, legal and customer standards while supporting business growth, innovation and continuous improvement.

The role spans high care and low care environments and includes oversight of New Product Development (NPD), raw materials, supplier approval, audits, complaints and factory hygiene systems
.

• Own and maintain the BRCGS Food Safety Management System for both sites
• Ensure full compliance with:
• BRCGS
• UK Food Law
• Customer codes of practice
• HACCP & allergen management
• Lead and maintain the HACCP system, ensuring it remains robust, validated and up to date
• Manage site risk assessments for high care and low care areas, including zoning, segregation and controls

• Lead all BRC audits, customer audits and regulatory inspections
• Maintain audit readiness across both sites at all times
• Manage non-conformances, root cause analysis and corrective actions
• Ensure traceability, mass balance and product recall systems are fully tested and effective

• Lead and develop the Technical / QA Team across both sites
• Provide daily technical support to Production, Engineering and NPD
• Act as the technical authority for food safety decisions
• Build a strong food safety culture throughout the business

• Oversee technical approval of new products, recipes, ingredients and suppliers
• Ensure all new products meet:
• Legal labelling requirements
• Customer specifications
• Food safety and allergen controls
• Lead shelf-life validation and challenge testing where required

• Manage supplier approval and monitoring
• Ensure all raw materials meet Tuk In Foods’ food safety and quality standards
• Review supplier audits, specifications and risk ratings

• Maintain robust segregation, hygiene and environmental monitoring programs
• Ensure correct controls for:
• Pathogen management
• Cleaning validation
• Personal hygiene
• Zoning & flow
• Lead investigations and corrective actions where issues arise

• Lead all customer complaints and quality incidents
• Carry out root cause analysis and implement preventive actions
• Drive continuous improvement in:
• Food safety
• Quality standards
• Factory hygiene
• Documentation and reporting

• BRC audit results and grading
• Customer complaint levels
• Audit non-conformance closure
• Food safety KPIs
• Recall and traceability performance

• Proven experience as a Technical Manager or Senior Technical Leader in food manufacturing
• Strong knowledge of BRCGS, HACCP and UK food law
• Experience working in high care / high risk food environments
• Experience managing audits and customer standards
• Confident leading cross-site technical operations

• Experience with chilled or ready-to-eat foods
• NPD technical approval experience
• Degree or equivalent in Food Science, Microbiology or related discipline

• Strong leadership and decision-making skills
• Calm under pressure and confident managing risk
• Detail-focused but commercially aware
• Excellent communication across all levels
• Passionate about food safety and continuous improvement