More jobs:
DA Refuge Manager Leicester
Job in
Leicester, Leicestershire, LE1 5YA, England, UK
Listed on 2026-01-23
Listing for:
Brook Street Social Care
Full Time
position Listed on 2026-01-23
Job specializations:
-
Non-Profit & Social Impact
Community Health -
Management
Job Description & How to Apply Below
DA Refuge Manager
Location:
Leicester
Contract:
Permanent
Working Pattern:
Monday to Friday | 9:00am - 5:00pm
Salary: £30,868 per annum
About the Role
An established, non-profit domestic abuse service is seeking an experienced DA Refuge Manager to lead the day-to-day running of a women's refuge supporting survivors of domestic abuse and their children.
The service operates as a 24-hour refuge, providing safe, culturally sensitive accommodation and holistic support. The post holder will have overall responsibility for service delivery, staff management, safeguarding, and partnership working, ensuring high standards of care and compliance at all times.
Key Responsibilities
Service Management & Delivery
Oversee the daily operations of the refuge, ensuring safe, effective, and trauma-informed support
Line manage staff, providing supervision and guidance on complex casework including safeguarding
Ensure contractual, funding, and quality standards are met
Lead on rotas, budgeting, reporting, and operational planning
Participate in an out-of-hours management rota when required
Support for Service Users
Ensure culturally sensitive, person-centred support for women and children fleeing domestic abuse
Oversee casework including housing, benefits, legal options, health, education, and move-on accommodation
Promote independence, empowerment, and positive outcomes for residents
Staff Leadership & Development
Recruit, induct, supervise, and develop staff
Ensure training requirements are met and best practice is embedded
Foster a positive, supportive, and accountable team culture
Partnership & Representation
Work closely with local authorities, housing providers, and multi-agency partners
Deliver presentations and contribute to community and professional awareness of domestic abuse
Administration, Safety & Compliance
Maintain accurate case records, monitoring data, and reports
Ensure health & safety, security, and safeguarding procedures are followed
Uphold confidentiality, GDPR, and equality & diversity principles
Essential Requirements
Proven experience managing or supervising services supporting survivors of domestic abuse
Strong knowledge of safeguarding, child protection, and multi-agency working
Experience with in the voluntary or non-profit sector
Excellent leadership, organisational, and communication skills
Ability to work flexibly, including occasional out-of-hours duties
Enhanced DBS clearance (or willingness to obtain)
Desirable
Experience working with BME communities
Relevant qualification in social care, domestic abuse, or related field
First Aid qualification
Ability to speak an additional community language
Equal Opportunities
The service is committed to equality, diversity, and inclusion, and welcomes applications from all suitably qualified candidates
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×