Receptionist; Woodside - LEUQ

We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.

Much of our direct animal welfare work is carried out through our branches. These separately registered charities across England and Wales are run by volunteers who are unstinting in their work for animal welfare.

This volunteer opportunity is provided by RSPCA Woodside, which is a separate registered charity to the RSPCA National Society and based in Leicester (LE3 1UQ
). Please visit the Branch’s website  for more info and to view a copy of the branch's privacy policy.

Our volunteer receptionists play a key role in welcoming visitors and callers to our branch and acting as a liaison with staff and volunteers. Alongside this, they enable us to tackle all those extra jobs that often get overlooked due to time pressures which all goes towards improving animal welfare.

If this sounds like the role for you then click the 'apply' button now.

More about this role

Receptionist

Your local volunteer coordinator/manager

Community

We are looking for friendly volunteers who can help the visitors and answer the calls we receive at our animal clinic. This is an important role that enables us to help more animals in need of medical attention and treatment.

• Welcoming visitors and callers acting as a liaison with staff and other volunteers.
• Carrying out administrative tasks such as updating and adding details to our computer system.
• Taking payments using our card machine.
• Promoting our work of the animal.

• Great customer service skills.
• Someone who is friendly, cheerful, calm under pressure with fantastic organisational and communication skills.
• Patience and the willingness to learn is important as full training will be given, and experienced volunteers and paid staff will always support you.
• Someone who is flexible and can offer an ongoing commitment.

• Meet new people and make new friends.
• Learn great new skills to add to your CV.
• A great induction and training relevant to your role.
• You’ll be making a huge difference to the welfare of animals.

Before you can start volunteering you’ll need to complete our simple online Health & Safety course and any associated training required for your role. Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees and depending on the position you may be required to sign an agreement and undergo specific training before starting the role.