Service Desk Analyst — First‑Line IT Support; SLA Focus
Job in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-03-01
Listing for:
NHS
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Job Description & How to Apply Below
A leading healthcare provider in Leicester is looking for a Service Desk Analyst to manage service requests and provide user support. The ideal candidate will act as the first point of contact for IT-related issues, ensuring effective resolution while maintaining service standards. The role demands excellent communication skills to translate complex tech problems for users and manage various IT tasks efficiently.
Flexible working hours may be required based on client needs, offering an opportunity to contribute to outstanding community healthcare services.
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