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First-Line Service Desk Analyst - IT Support

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Exertis (UK) Ltd.
Full Time position
Listed on 2026-01-22
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: First-Line Service Desk Analyst - IT Support & Growth
A leading energy provider in Leicester is seeking a 1st Line Service Desk Analyst to support users in resolving IT issues. The role involves fielding incoming help requests and maintaining service records while ensuring effective communication across the organization. The ideal candidate will possess strong communication and problem-solving skills. This position offers a permanent contract with a variety of benefits, including a discretionary bonus and enhanced pension scheme.
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