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Service Desk Analyst — SLA Driven

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: NHS
Part Time position
Listed on 2026-01-19
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Position: Service Desk Analyst — SLA Driven, Flexible Hours
A healthcare organization in Leicester is seeking a Band 4 Service Desk Analyst to manage IT issues and requests. You will serve as the first point of contact for service desk inquiries, log and resolve calls, and maintain user accounts within a busy call centre environment. Strong communication skills and IT knowledge are essential for success. Join a team dedicated to providing quality service across Trust sites and help improve community health outcomes through effective IT support.
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