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Service Desk Analyst: IT Support & SLA Champion

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: NHS
Full Time position
Listed on 2026-01-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 27485 - 30162 GBP Yearly GBP 27485.00 30162.00 YEAR
Job Description & How to Apply Below
A healthcare organization is seeking a full-time Service Desk Analyst based in Leicester. The role involves acting as the first point of contact for end users, managing service desk inquiries, and maintaining IT systems. Candidates should have strong customer service and technical support skills, along with the ability to analyze complex IM&T queries. This position offers a salary between £27,485 and £30,162 annually and contributes to an equal opportunities workplace.
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