Salesforce Consultant

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with PwC to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

PwC is a hugely diverse business, bound by our global purpose - to build trust in society and solve important problems. Our greatest opportunity to deliver our purpose is through meaningful work that makes a difference to our clients and society. We have a culture of high performance built on exceptional quality, ethical and professional standards. We lead by example.

Our standards for quality - and care - are high. And together we surpass them. We believe we can make the biggest impact when leading with our purpose, values and PwC Professional behaviours in every interaction. On behalf of PwC, we are looking for a Salesforce Consultant based in London for a 12 Month contract.

The Role:

A career within Salesforce Consulting services will provide you with the opportunity to help insurance and financial services clients leverage Salesforce technology to modernise their core insurance operations, customer servicing, and distribution models. We focus on understanding complex insurance business challenges across policy administration, customer onboarding, servicing, claims, and regulatory change, and on developing solutions powered by Salesforce Digital Insurance (On Core) and Financial Services Cloud.

These solutions enable insurers to improve customer and broker experiences, drive operational efficiency, and support sustainable transformation across the insurance value chain. What you'll do:
Provide technical direction to staff and guide the implementation of Salesforce Insurance solutions. Actively engage in hands-on configuration and development of Salesforce solutions. Work closely with client stakeholders to understand requirements and deliver an improved customer experience. Facilitate workshops with clients and internal teams to define solutions and drive adoption. Support practice development by sharing technical knowledge and building internal capability.

Contribute to upcoming bid work, helping expand Salesforce Insurance expertise within the organisation. Key Accountabilities,

Skills & Experience:

Strong Salesforce technical expertise, especially in Insurance Cloud. Hands-on configuration and development experience within Salesforce. Knowledge of Insurance products, ideally Health Insurance.

Experience with Revenue Cloud and Omni Studio. Ability to manage tasks, coordinate teams, and deliver technical solutions. Strong stakeholder engagement and communication skills. Flexible, adaptable, and willing to work across multiple client sites as needed. Desirable:
Prior experience with large-scale Salesforce implementations in insurance. Exposure to client workshops and transformation programs. Next Steps:
If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business