IT Support Engineer

Coordinated and administered IT Services support to ensure timely resolution of user issues, system updates, patches, and upgrades, while managing all hardware and software assets and providing technical support and user training. Ensured high availability and reliability of network and IT services through continuous monitoring and maintenance, including the implementation of effective schedules for computer and peripheral equipment. Supported the evaluation and adoption of new technologies and software, contributed to IT development projects from initiation to completion, and identified user training needs, keeping management informed of relevant IT developments.

To succeed in this role, you should have a degree in a computer‑related subject or relevant professional qualifications, e.g. ICT Level 3 or ICT Level
4. Proven experience of working in an IT support and development role is essential as are excellent communication skills and a flexible approach to your work.

LOROS Hospice is a local charity and every year we care for over 2,500 people across Leicester, Leicestershire and Rutland. We deliver free, high-quality, compassionate care and support to terminally ill patients, their family and carers.