HR Coordinator Retail

Overview

Come and join our fast-paced and dedicated team as an HR Coordinator. Based onsite at our Head Office, you will play a key role in the Retail HR function by delivering a top-notch HR service to the wider business.

You'll be the first point of contact for a wide range of HR and professional development queries, offering advice and support to managers and employees via phone, email, and in-person at our Head Office. Working closely with our HR Specialists, you'll provide administrative support on all aspects of employee relations. This includes offering day-to-day advice to managers and assisting with the smooth running of various HR processes.

You will also be responsible for maintaining the HR tracking system for all employee relations activity and providing regular updates on key performance indicators like sickness and case numbers.

This role also involves project work, from assisting with the preparation of meeting and training packs to supporting with various events. You'll be managing and updating in-house systems, ensuring all employee records are accurately scanned and uploaded while keeping the business GDPR compliant.

Your responsibilities will also include supporting the team with general administrative tasks, such as note-taking in meetings and tracking active case logs. We are looking for someone who is proactive, enjoys the collaborative nature of an office-based environment, and can identify process improvements to enhance accuracy and efficiency.

Part time role: 4 days a week - Monday, Wednesday, Thursday, Friday

Hours:  and Friday

• Extensive administrative experience and a proven ability to work at a fast pace in a changing environment.
• Excellent IT skills, particularly with Google and PowerPoint, and experience in developing trackers, recording data, and maintaining records.
• Strong interpersonal and communication skills, with experience in call handling and a confident, professional communication style.
• Experience in dealing with employee relations issues, with the ability to probe, question, and investigate to get to the root cause of issues.
• Effective time and diary management with strong organisational skills.
• Proven ability to build excellent relationships with internal and external customers.
• A full UK driving license is essential.