Admin Manager

Overview

Hazelbrook Care Home is a brand-new, purpose-built specialist nursing home, delivering exceptional care for residents with complex needs, advanced dementia, and mental health challenges. As Admin Manager, you’ll be at the heart of our journey, supporting the Home Manager and leadership team to ensure the smooth running of all administrative, HR, and compliance functions from day one. This is more than an admin role it’s a chance to shape the processes, culture, and ways of working of a home that aims to set new standards in person-centred care.

About Hazelbrook Care Home:
Capacity: 80 beds across four 20-bed household-style units. Specialism:
Complex nursing care, advanced dementia, and mental health support. Design:
Purpose-built to promote calm, therapeutic living and a real sense of home. Culture:
Values-led, collaborative, and supportive, with a focus on quality and compliance.

• Managing administrative systems, records, and reporting.
• Supporting recruitment processes, inductions, and staff records.
• Overseeing rotas and ensuring workforce compliance.
• Acting as a key liaison with head office and external stakeholders.
• Helping to shape administrative processes and contribute to a positive workplace culture; be part of opening a new, specialist service from the ground up.
• Work within a supportive leadership team and structured operational framework.
• Play a key role in shaping culture and processes within a positive, values-led environment.
• Opportunity to grow your skills within a national specialist care provider.

• Experienced in administration, HR support, or office management, ideally within healthcare or care services.
• Highly organised, with excellent attention to detail and problem-solving skills.
• Confident communicating with staff at all levels, as well as external stakeholders.
• Motivated by creating systems and processes that enable teams to thrive.
• Excited by the opportunity to help shape a brand-new service.

Willinbrook Healthcare is the specialist division of Care Concern Group, operating over 130 care services across the UK. We invest in people who share our vision and values:
Trust, Respect, Passion, Kindness & Inclusivity. Joining us means being part of a team that's committed to making a real difference in specialist care. Ready to make your mark? If you're organised, driven, and excited to play a pivotal role in launching a home that will make a real difference, we'd love to hear from you.