Community Care Manager

Job Title:
Care Manager - Complex Care Service

Location: Leicester

Salary: £30,000 - £35,000 per annum

Employment Type: Full-time, Permanent

About the Role

We are seeking a dedicated and experienced Care Manager to join our well-established complex care service in Leicester. This is an excellent opportunity for a compassionate, organised and proactive professional who is committed to delivering exceptional care and support to individuals with complex health needs.

As the Care Manager, you will play a key role in ensuring high-quality care provision, leading and supporting a skilled care team, and maintaining compliance with all regulatory and organisational standards. You will work closely with service users, families, healthcare professionals and external agencies to create a safe, person-centred and supportive environment.

Key Responsibilities

• Oversee the daily running of the care service, ensuring high standards of person-centred care.
• Lead, mentor, and develop the care team to maintain a positive, collaborative working culture.
• Complete thorough care assessments and create tailored care plans for individuals with complex needs.
• Maintain compliance with CQC requirements and support ongoing quality improvement initiatives.
• Build effective relationships with service users, families and multidisciplinary teams.
• Manage staff rotas, training and performance to ensure adequate staffing and skill levels.
• Ensure accurate record-keeping and reporting in line with company policies and regulatory standards.
• Support safeguarding procedures and promote a culture of safety and continuous improvement.

About You

• Previous experience in a supervisory or management role within a complex care, nursing or community-based care setting.
• Strong knowledge of CQC regulations and quality standards.
• Excellent communication, leadership and organisational skills.
• Compassionate, approachable and committed to delivering outstanding care.
• NVQ Level 3 in Health & Social Care (Level 5 or willingness to work towards it is desirable).

What We Offer

• Competitive salary of £30,000 - £35,000 per annum.
• Supportive working environment with opportunities for professional development.
• Ongoing training, mentorship and career progression pathways.
• A chance to make a meaningful impact in the lives of individuals with complex care needs.

How to Apply

If you are passionate about high-quality care and ready for the next step in your career, we would love to hear from you. Please submit your CV and a brief cover letter outlining your experience and suitability for the role.