Ward Clerk, Maternity

Ward Clerk, Maternity

The closing date is 02 February 2026

We are looking for a ward clerk cover for the maternity wards to work shifts to over 3/4 days a week including weekends and bank holidays.

We require a reliable and highly organised individual who has excellent communication skills, to work within a busy maternity service. The vacancy is at both the Leicester Royal Infirmary and Leicester General Hospital.

You must also be able to demonstrate an adaptable, enthusiastic approach to your work, and the ability to manage your workload with various competing demands for your time and attention within a busy clinical area.

The post is suitable for an individual wishing to work as part of the Multidisciplinary Team, communicating with patients, families and clinical staff in the ward environment. You must be able to be courteous, respectful and helpful at all times.

The successful post holder will provide and maintain an efficient and effective administration service to the ward team. Therefore, previous administration experience and computer skills are desirable.

These positions are extremely popular and after sufficient numbers of applicants have been received, this advert will close, which may be prior to the closing date.

• Treat all patients, visitors and colleagues with courtesy and respect; maintaining confidentiality at all times.
• Maintain a clean and tidy environment, and report all incidents/accidents to Senior Staff.
• Keep the patient centre system up to date, including admission transfers and discharges of patients.
• Be responsible for inpatient/outpatient notes ensuring:
  • They are available and ready for use when needed.
  • Reports, care plans etc. are filed in notes.
  • Notes are available for coding after discharge of patient.
  • All medical staff/midwifery staff sign results and ensure timely filing of results.

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years ).

We have four primary goals:

• high‑quality care for all
• being a great place to work
• partnerships for impact
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate
• we are proud
• we are inclusive
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

• Answer the telephone from staff, patients and their friends & family; arrange appointments for patients and maintain patient confidentiality at all times.
• Be the first point of contact from patients and staff members; answer the ward buzzer to allow people access to the wards, confirm individuals and reasons for visit.
• Have good filing skills; file documentation and patient notes in a timely manner.
• Use Patient Centre, Track it & HISS; good IT skills are beneficial.

• Must be able to demonstrate trust values and behaviours.

• Ability to carry out duties under instruction.
• Good standard of written and spoken English.
• Educated to secondary school level.
• Customer care training.
• Worked in hospital or care setting.
• GCSE English and Maths or equivalent.

• Knowledge of Health and Safety.
• Understanding of diversity.
• Aware of importance of confidentiality.
• Effective verbal and written communicator.
• Good telephone skills.
• Team player.
• 6 months experience as an administrator.
• Experience of HISS and patient centre.

• Well organised.
• Team worker.
• Comfortable with change.
• Flexible.
• Good time keeping.
• Enthusiastic and self‑motivated.

• Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.