Registered Manager

Join to apply for the Registered Manager role at CARELINK HEALTHCARE PROFESSIONALS LTD

Position:
Registered Manager. Responsible to:
Registered Owner.

• To take joint responsibility with the registered owner as the person‑in‑charge for day‑to‑day running of the business.
• To promote a caring environment for service users through high standards of professional practice which are conducive to the physical, emotional, social, intellectual and spiritual needs of the service users.
• To ensure that each service user receives care appropriate to their individual need.
• To ensure compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, including the CQC Fundamental Standards and Duty of Candour.
• To adhere to all policies and procedures issued by the company, embedding them into good practice across the organisation.
• To safeguard service users’ rights in line with the Equality Act 2010 and prepare for the implementation of Liberty Protection Safeguards.

• a) Manage the day‑to‑day running of the organisation and act as person‑in‑charge whenever required by the registered owner.
• b) Provide all relevant information and leaflets to prospective new service users and visit them in their home for a discussion.
• c) Arrange assessment visits as required.
• d) Decide whether the business can meet the personal care needs of prospective service users and negotiate an appropriate fee.
• e) Ensure that each new service user receives and understands a written copy of the ‘terms and conditions’ of engagement.
• f) Investigate complaints, take appropriate action and report to the registered owner, Local Authority, and/or the CQC.
• g) Liaise and co‑operate with CQC inspectors and inspections.
• h) Liaise and co‑operate with Local Authority Monitoring and Contract teams as required.

• Ensure that the emotional, spiritual, physical, medical and material needs of the service users are recognised, assessed and met.
• Support service users in taking decisions affecting their lifestyle.
• Make or contribute to the assessment of need for each service user and develop a Service User Plan.
• Promote relationships which enable each service user to participate in community life to the maximum of their ability.
• Ensure provision of healthcare arrangements, including the ordering, recording and administration of prescribed medication.
• Work with the registered owner to maintain good domestic standards, dietary provision, and hygiene.
• Ensure care is provided safely, including terminal care under the direction of the GP.
• Safeguard service users from abuse, reporting immediately in line with safeguarding procedures and statutory notification requirements.

• Ensure robust safer recruitment practices, including DBS checks, right‑to‑work verification and references.
• Assist the registered owner with recruitment, appointment and deployment of staff.
• Ensure effective induction, supervision, appraisal and mandatory training for staff (including safeguarding, infection control and medication management).
• Ensure employment legislation is implemented.
• Arrange staff rotas.
• Promote staff wellbeing and ensure staff are aware of whistleblowing procedures.

• Advise the registered owner of any malfunction of heating, lighting or emergency systems and ensure security.
• Ensure compliance with fire regulations, infection control and environmental health standards.
• Ensure compliance with RIDDOR and COSHH reporting requirements.
• Assess service users’ homes regarding health and safety and provide advice to staff on safe working practices.

• Monitor and control day‑to‑day expenditure within prescribed limits.
• Prepare budgets and monthly cash flow reports.
• Support service users in retaining responsibility for their financial arrangements wherever possible.
• Ensure proper handling and recording of service users’ finances where the service user lacks capacity.

• At least two years’ experience in a senior management capacity within the previous five years.
• A care management qualification or willingness to undertake the identified Skills for Care qualification within…