SEND Complaints Tribunal Officer

A Local Authority in the South East is seeking a skilled SEND Complaints & Tribunals Officer to provide interim support for its Education and SEND services. This position requires managing complex SEND casework, addressing complaints, and spearheading tribunal activities to ensure both statutory compliance and favorable outcomes for children and young people. As a key member of the team, the officer will represent the client at SEND Tribunals, prepare and present evidence, and lead mediation and dispute resolution processes involving families, schools, and professionals.

Additionally, the role involves drafting detailed responses for complaints, enquiries, and Ombudsman investigations, as well as tracking tribunal cases and complaints to aid in the development and improvement of the service.

Candidates for this position should have a strong understanding of SEND legislation and statutory processes, along with proven experience in SEND case management, including handling appeals and tribunals. The role demands confident negotiation and conflict resolution skills, along with excellent organizational and communication capabilities. The ability to work independently and a willingness to travel within the region are also essential. This position offers a significant opportunity to positively impact the outcomes for children and young people with SEND while being part of a committed and progressive service.

Candidates who are interested in this opportunity or know someone who might be should reach out to the client for more details. The client values diversity within its workforce and bases recruiting decisions on experience and skills, while supporting reasonable workplace adjustments during the hiring process. This role not only offers a chance to contribute meaningfully to the service but also benefits from a senior referral scheme for successful placements.