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Network Operations Center Engineer

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Harvey Nash
Full Time position
Listed on 2026-02-28
Job specializations:
  • Engineering
    Systems Engineer
Job Description & How to Apply Below

I’m looking for a motivated Associate NOC Engineer to join our Network Operations Centre.

This is a great opportunity for someone with solid 2nd line experience who’s ready to step up, develop their technical skills, and support the stability and performance of our clients’ systems.

Key Responsibilities
  • Monitor services through our RMM platform and elevate alerts appropriately
  • Support tuning and optimisation of monitoring and alerting
  • Assist with managing backups, resolving failures, and completing restores
  • Help maintain patching schedules for servers and end‑user devices
  • Support firmware/software updates and infrastructure maintenance
  • Monitor storage solutions and contribute to monthly reporting
  • Update documentation, SOPs, and knowledge base articles
  • Assist with network security, certificates, and firewall changes
  • Communicate clearly with internal teams and clients
Skills required:
  • Strong knowledge of Windows desktop/server environments
  • Good understanding of LAN/WAN technologies and SAN basics
  • Experience with AD, GPOs, Exchange, O365, RDS/Citrix
  • Familiarity with backup solutions, DNS/DHCP, and Power Shell
  • 2–3 years’ IT support experience (2nd line level desirable)
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