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Customer Success Mgr./ CSM Client Relationship Manager

Customer Service Operations Lead - Hybrid & Brand Ambassador

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: White Stuff
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
  • Management
    Client Relationship Manager
Job Description & How to Apply Below
A retail brand in Leicester is seeking a Customer Service Operations Lead to optimize team performance and enhance customer experiences. This role includes managing resources, coaching a multi-channel service team, and ensuring customer engagement across channels. The ideal candidate is passionate about customer service and possesses strong leadership skills. Benefits include hybrid working, a quarterly bonus, and generous holiday entitlement.

Join a dynamic team focused on delivering quality service.
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