Account Coordinator - Assets

Account Coordinator - Assets

Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed. Since 2003, our people‑first and technology‑led approach has helped organisations across the UK transform their estates into high‑performance, sustainable environments. Through our integrated service model—spanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Care—we deliver compliance, quality and operational excellence while reducing cost and carbon impact.

Our award‑winning Concerto IWMS platform, together with mobile solutions from Mobiess and energy analytics from InMetriks, enables smart, data‑led estate management at scale.

To ensure the client’s asset register is accurate, you will:

• Update the Concerto CAFM system with asset changes and input asset data provided by suppliers following asset replacement, reactive maintenance attendance and store development projects.
• Coordinate asset tagging programmes and personally tag sites as and when required (vehicle and accommodation provided).

We believe every role is essential to providing that peace of mind for our customers. Because every role plays a part in driving us further. And everyone can be the change. That’s how we deliver value for our customers and build systems that lead the way.

• Being available, visible, and assertive yet respectful when dealing with all stakeholders.
• Inspiring, motivating and engaging others to promote a culture of trust, honesty and continuous improvement.
• Providing regular and structured feedback to colleagues to drive individual and team growth.

• Review available data sources to enable decisions that create a positive outcome and customer experience.
• Data management and input.
• Adopt technology to streamline process.
• Understand and support the collation and utilisation of asset information.
• Collaborate with multiple stakeholders within the client’s team structure.
• Understand and utilise the prompts within the Concerto CAFM system.

If you’re ready to be the energy that helps us build our business, share our success and really own it as an Account Coordinator, you’ll need…

• Ideally experienced in facilities management, service operations or delivery coordination.
• Ideally experienced in managing large and complex data sources.
• Ideally experienced in asset data collation and asset tagging.
• Understanding of asset management principles and asset life cycles.
• Strong organisational and stakeholder skills.
• Adherence to processes and procedures.
• Understanding how to manage client relationships.
• Commercial acumen.

• Inquisitive and analytical.
• Ownership mindset and client‑focused.
• A self‑starter – proactive and able to show initiative.
• Problem solver and decision maker.
• Composed and communicative under pressure.
• Ability to follow and provide clear direction.
• Flexible to travel to client sites across the UK (vehicle and accommodation provided).

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work between your home address and Head Office, Leicester, LE1 6LP
Monday to Friday (09:00‑17:00).

• 25 days annual leave plus bank holidays + 1 additional day as a thank you.
• Salary exchange pension scheme.
• Life cover.
• Paid sick leave.
• Health Assured employee assistance and wellness programme.
• Enhanced maternity, paternity and adoption leave.
• Salary sacrifice schemes:
  Cycle to work.
• Holiday purchase scheme of additional 5 days per year.
• Offers and discount scheme designed to save money on everyday shopping and essentials.
• Healthcare Cashplan.
• Motor Save Scheme.
• Refer a friend.
• Liftshare.
• Virtual GP.

We’ve always encouraged new and different perspectives and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included and supported to be themselves and achieve more.

Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. We can offer flexible and hybrid working, support for your wellbeing and learning and development. If you’re ready to start your career journey with Bellrock, we’re ready to welcome you. It’s a great place to be.

Apply today.