Account Manager

Join to apply for the Growth Account Manager role at Cox Automotive Europe

Salary:
Negotiable depending on experience + up to 15% bonus + company car

37.5 hours a week (Monday – Friday)

Accelerate your career with a company that leads the way!

Dealer Auction is a digital business leading the transformation of automotive remarketing. A joint venture between Auto Trader and Cox Automotive, Dealer Auction is the UK’s largest online wholesale marketplace.

Dealer Auction’s core purpose is to help automotive businesses buy and sell used vehicles online, faster, and smarter than any other platform. Customers include manufacturers, Fleet & Leasing companies, Franchise and Independent Retailers. Transacting over 120,000 vehicles every year, Dealer Auction attracts over 5,500 buyers and 1,200 sellers. As buying and selling move away from traditional methods into online solutions, Dealer Auction is set to grow exponentially.

More about our Parent Companies: Cox Automotive is a subsidiary of Atlanta based Cox Enterprises and is the world’s largest automotive service organisation, providing solutions to clients at every stage of the vehicle lifecycle. In the UK, Cox Automotive provides inventory, financial and retail solutions to its clients throughout the automotive ecosystem. Cox Automotive brands in the UK include Manheim, Movex, Next Gear Capital and Modix.

The group employs more than 2,100 team members in the UK and works with thousands of clients. They provide Dealer Auction with support and access to learning and development opportunities as well as several communities such as MHFA, Diversity & Inclusion groups, and Women with Drive. Auto Trader Group plc is a 100% digital business having transitioned from a print title in 2013.

Auto Trader sits at the heart of the UK’s vehicle buying process and operates the UK’s largest digital automotive marketplace. Auto Trader is recognised as a leading digital business in the UK with its people, culture and values at its core. They support Dealer Auction with access to their expertise in growing a value-based, collaborative culture.

As a Cox Automotive team member, you’ll have access to a wide range of benefits, including exclusive discounts, cashback offers and a peer-to-peer recognition scheme. There’s even more to enjoy:

• Option to buy additional holiday days
• Your birthday off every year - paid
• One annual Well-Being Day for you to relax and recharge
• One paid Charity Day to give back and support a cause that matters to you
• Opportunities for career progression across the Cox Automotive network

The Growth Account Manager will be responsible for managing and expanding relationships with key accounts in the designated region. This role involves understanding client needs, identifying opportunities for growth, and ensuring customer satisfaction to drive retention. The ideal candidate will have a strong background in sales, excellent communication skills, and a proven track record of achieving sales targets.

• Account Management:
  Develop and maintain strong relationships with key accounts, buyers and sellers, serving as the primary point of contact.
• Growth Strategy:
  Identify and pursue opportunities to expand business within existing accounts, including upselling and cross-selling of products/services.
• Customer Retention:
  Implement strategies to retain existing clients, addressing their needs and concerns to ensure long-term satisfaction and loyalty.
• Customer implementation:
  Support onboarding process for new clients, including requirement analysis, product configuration, and providing training and support to ensure a smooth transition and successful implementation.
• Sales Targets:
  Achieve or exceed sales targets and objectives set for the region.
• Market Analysis:
  Monitor market trends and competitor activities to identify new opportunities and challenges within the region.
• Customer Feedback:
  Collect and analyse customer feedback to improve products, services, and overall customer experience.
• Collaboration:
  
  Work closely with internal teams, including marketing, product development, and customer support, to…