Exams and Awards Administrator

Job Title

Exams and Awards Administrator

Gateway House

Full-time

37.00 hours per week

£26,707.00 – £31,236.00 per annum

16/03/2026

At De Montfort University (DMU), we are committed to delivering an outstanding student experience at every stage of the student journey, from registration through to graduation. This role is based in the Registry Services Directorate and will play a key part in the delivery of examinations and graduation ceremonies.

• Support the scheduling, preparation and delivery of examinations, working closely with timetabling, faculties and invigilators.
• Prepare and handle examination documentation in line with secure storage and data protection requirements.
• Assist with the set-up and operation of examination venues and support students with agreed special arrangements.
• Administer graduation processes, including invitations, ticketing, ceremony preparation and on‑day operations.
• Respond to a wide range of student, staff and external enquiries in a professional and timely manner.
• Support certificate production and distribution, including replacement certificates.
• Maintain accurate records and contribute to the continuous improvement of processes and systems.
• Work flexibly during peak periods, including evenings and weekends for graduation ceremonies.

• Have experience of working in a customer‑facing administrative role.
• Demonstrate high levels of accuracy, attention to detail and confidence working with large data sets.
• Have strong digital skills, including proficiency in Microsoft Office, particularly Excel.
• Be comfortable working to tight deadlines in a high‑pressure environment.
• Communicate effectively with colleagues across the University and provide a professional, student‑centred service.
• Show enthusiasm for learning, adapting to change and contributing to process improvement.
• Demonstrate a clear commitment to equality, diversity and inclusion in both service delivery and teamwork.

Experience of working in higher or further education, and of using digital workflow or automation tools, would be advantageous but is not essential.

DMU is a global university recognised for its commitment to the UN Sustainable Development Goals and offers a supportive, inclusive and values‑led workplace in the heart of Leicester.