Parts Coordinator

Overview

Parts Co ordinator

Full-Time - Permanent

Hours: Monday to Friday 8.30am to 5.00pm (Early Finish on Fridays!)

Basic Salary: £27,000.00 to £29,000.00 Per Annum depending on experience.

Location: Markfield

Our very well established, multimillion pound turnover client, is looking for a highly dynamic and enthusiastic Parts Coordinator to join their aftersales team as a Parts Coordinator and assist in the daily aftersales operations on a Full Time Permanent basis.

• Work across departments as a Parts Coordinator in order to respond to customer queries and complaints and provide adequate solutions as a Parts Coordinator
• Order replacement parts and spare items and provide solution based outcomes for customers
• Provide responses to technical based questions and queries
• Answer incoming telephone calls, emails and manage the Parts query inbox
• Maintain stock management and liaise with Stock control accordingly as a Parts Coordinator
• Take full ownership and accountability as a Parts Coordinator and work on own initiative in providing a solution based outcome
• Complaint handling and provide satisfactory customer service and outcomes as a Parts Coordinator
• Organise own workload and prioritise accordingly
• Demonstrate high diligence regarding inputting of data

• Previous experience as a Aftersales Coordinator or Technical Coordinator or Parts Coordinator is ESSENTIAL for this role
• Outstanding communication skills with a high attention to detail
• Ability to prioritise workload as a Parts Coordinator
• Self-motivated and fantastic attention to detail as a Parts Coordinator
• An enthusiastic and dynamic personality with a highly ‘initiative-taking attitude.’
• A ‘natural ability’ to instantly develop a conversational relationship.

Interviews: to be held ASAP