Receptionist/Practice Support team member

Job in Leicester, Leicestershire, LE1, England, UK

Listing for: Rowleys

Full Time position
Listed on 2026-02-27

Job specializations:

Administrative/Clerical
Office Administrator/ Coordinator, Front Desk/Receptionist

Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR

Vacancy – Receptionist / Practice support team member

Rowleys is an independent accountancy firm working across the East Midlands, with our office based in Leicester, near Junction 21 of the M1. We are a forward-thinking firm who are continually investing in our people and their development. We are looking for like-minded individuals to join our team and be a part of our future growth.

Job description – Receptionist / Practice support team member

Full time Receptionist / Practice support team member within a firm of Chartered Accountants.

Schedule:

37.5 hours per week Monday to Friday

Required Skills

Experience of reception work

Excellent verbal and written communication skills

Good telephone manner

Duties Include

Ensuring all clients receive a warm welcome and the highest quality service to make the best first impression possible

General admin duties which will include scanning, photocopying and other ad hoc admin duties

Manage all workloads efficiently, profitably and in accordance with the Company’s procedures

Deliver an excellent level of customer service, managing and exceeding client expectations, responding to all ad hoc queries in a timely manner

Provide cover for team members in their absence

Answering incoming calls to ensure all calls are answered in a timely manner and calls transferred as efficiently as possible

Organising the meeting rooms and ensuring they are kept tidy and stocked appropriately

Arranging catering for any on-site events, training sessions or meetings and maintaining stocks of consumables such as biscuits, chocolates and mints, replenishing as necessary

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Receptionist​/Practice Support team member

Receptionist/Practice Support team member