Business Support Administrator

Job Title:

Business Support Administrator

Location:

Leicester

Pay: £12.21 per hour

Contract:

37.5 hrs per week, Monday to Friday 09.00am – 17.00pm

IBC Healthcare is dedicated to delivering operational excellence, and we’re looking for a proactive and detail-driven Business Support Administrator to strengthen our finance and accounts payable team. This role is perfect for someone who thrives in a fast-paced environment and enjoys keeping processes running smoothly behind the scenes.

You’ll play a key part in managing utilities, supporting invoicing workflows, maintaining accurate records, and ensuring seamless administrative operations across our accounts payable function.

• Submit accurate meter readings via online portals.
• Manage tenancy transfers for supported living (utilities and council tax).
• Set up direct debits for utility providers.
• Create and manage utility accounts for gas, electricity, and water.
• Maintain and update utility account data.
• Analyse utility bills and resolve discrepancies.

• Download, scan, and process invoices; handle sales invoice posting and postal tasks.
• Manage Pleo (company credit card) accounts and amendment requests.
• overdue invoices in Xero and follow up accordingly.
• Update SL Rental Sheets and oversee purchase approval processes.
• Research vendors and negotiate competitive pricing for contract renewals.
• Build and maintain strong supplier relationships.
• Ensure timely delivery of goods and services.
• Approve orders via the internal purchasing platform.
• Create invoices and maintain comprehensive records

Online Portals & Record Management

• Create and manage online utility portals.
• Maintain payment records and track council tax across all sites.

• Provide ad-hoc administrative assistance as required.
• Handle postal duties and telephone queries, including communication with HMRC.
• Coordinate smart meter upgrades.
• Produce and distribute reports as requested by management.

• Communicate effectively with internal teams and external stakeholders.
• Track and resolve pending approval requests.
• Prioritise tasks and meet deadlines in a busy environment.

• Maintain accurate records of purchases, contracts, and supplier agreements.
• Ensure all documentation is organised and accessible.
• Regularly update internal databases.

• Competitive salary
• Fully paid comprehensive training and induction
• Career development and progression opportunities
• Funded qualifications
• Reward and recognition schemes (including Star Performer of the Month)
• Blue Light Card
• Free access to Udemy online courses
• Cycle to Work scheme
• Employee Assistance Programme
• Enhanced maternity and paternity benefits
• Wellbeing support

Apply today and become part of a team that truly makes a difference.

INDMP