Senior Product Manager

Overview

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers.

Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact.

Our operating principles guide daily behavior and ensure we hire people who will thrive  you re hungry for growth, aligned to our operating principles, and ready to get to work, you won t find a better place to learn and accelerate your career.

About the team

We re building AI agents that do real work - texting with customers, qualifying leads, booking appointments, and closing deals. These aren t chatbots. They re agents that integrate into business systems, make decisions, and operate alongside humans. We move fast: ship features, watch real customers use them, learn, repeat.

About the role

You ll own both the product people use today and the platform we re building for tomorrow. This means shipping features that drive growth this quarter while architecting the systems that will power Podium for years to come. You re building products that businesses actually love using - consumer-grade experiences for the SMB market.

Here s what makes this role different:
At Podium, product managers are builders. You ll use AI tools - Claude, Cursor, LLMs - to prototype UIs, write code, and ship features alongside engineers. We don t believe you need a CS degree to build. We believe you need curiosity, agency, and a willingness to learn. If you can articulate what needs to exist, AI can help you build it.

This is the new SDLC, and we re pioneering it together.

This position is based in Lehi, UT.

In this role, you will:

• Own strategy end-to-end - Define what we build and why, from customer-facing features to platform infrastructure
• Build, don t just spec - Use AI tools to prototype, write code, and ship alongside engineers. PMs here are builders
• Spend time with customers - Watch how they work, understand their workflows, identify what s missing
• Ship with speed - Get features in front of customers fast, learn from real usage, iterate based on data
• Make company-level decisions - Architecture choices, partnership strategy, integration priorities that affect how all teams build
• Design for scale - Build systems, patterns, and platforms that other teams will leverage

You might thrive in this role if you:

• High agency - You see what needs to happen and make it happen. You don t wait for permission
• Builder mindset - You ve shipped products that customers love. You re not afraid to get into the weeds
• Technically curious - You may not be an engineer, but you understand systems, ask technical questions, and want to learn how things work
• Speed matters to you - You d rather ship and learn than perfect in isolation
• Customer-obsessed - You believe great products come from understanding real workflows, not committee meetings
• Learning trajectory - You re excited about using AI to build. You see this as the future of product work

Experience:

3-6+ years building products.

What sets you apart:

• Built 0→1 products that scaled to real customer adoption
• Experience with AI agents, LLMs, or human-in-the-loop systems
• You ve used AI tools (Claude, Cursor) to build prototypes or ship code
• Startup or founder experience - you ve worn multiple hats and figured it out
• Vertical SaaS or SMB product experience
• Technical background (can read/write Python, React, SQL) is a plus but not required

The Role:

We’re looking for talented senior software engineers who are excited about AI and…