Customer Service Agent

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3 days ago Be among the first 25 applicants

We're looking for a motivated and detail-driven Sales Support Representative to join our team. In this role, you'll play a key part in delivering outstanding customer service and supporting our sales team in reaching their goals. Your main focus will be on retaining existing customers and identifying opportunities for cross-selling, while also generating valuable referrals for the sales team. This position is primarily phone-based, interacting directly with customers.

If you are confident, personable, and comfortable engaging with customers over the phone, you will excel in this role.

To become the most sought-after employer on our path to becoming the highest and most-efficient producing inside sales organization in our industry.

To help our clients prepare for future financial hardship in the nicest way possible.

• Competitive - Never Settle
• Humble - Always learning
• Hungry - Never Satisfied
• Accountable - True Ownership
• Driven - Self-Motivated
• Leadership - Rise Above
• Teamwork - Share and Support
• Integrity - Doing What’s Right

• Annual Base Salary + Commission + Bonus Opportunities
• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Parental Leave
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan

• Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
• Onboarding customers by reviewing their new policy details
• Saving customers that want to cancel
• Fixing issues with customer applications
• Participate in training sessions to enhance product knowledge and improve sales techniques.

• Familiarity with collaboration tools and CRM software is a plus.
• Ability to work effectively in a team-oriented environment while managing multiple tasks efficiently.
• A proactive approach to problem-solving with a focus on delivering results.

• Entry level

• Full-time

• Other

• Insurance

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