Shift leader, Restaurant​/Food Service

Overview

Join to apply for the Shift Leader role at Jersey Mike's Subs
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Jersey Mike's Subs has been making amazing subs since 1956. The culture emphasizes community, personal and professional development, and delivering high-quality subs with exceptional customer service.

• Coaching the staff to deliver amazing customer service;
• Producing high quality food;
• Delivering the Jersey Mike's experience;
• Cash handling;
• Following the Learning Management System Training Program;
• Developing others for career growth;
• Enforcing policies and procedures;
• Participating in local and national marketing initiatives;
• Building sales;
• Maintaining cleanliness and proper sanitation practices in the establishment;
• Being certified in all four positions of the restaurant;
• Effective communication;
• Having a sense of urgency;

• Move or transport up to 50 lbs without assistance unless a medical notation is provided;
• Work 38-40 hours per week;
• Have the ability to get to and from work;
• Communicate with the GM/AGM/DM of any issues;
• Lead by example in quality of food, customer service, and appearance of the uniform;
• Create food consistent with Jersey Mike's high quality standards;
• Maintain a cleaner-than-average restaurant environment;
• Work in a fast-paced, team-driven atmosphere;
• Multitask and work with a sense of urgency;
• Interface with customers to provide an exceptional experience;
• Understand accountability and integrity in all duties;
• Serve as Key Holder and perform opening/closing tasks;
• Know how to bake bread and perform prep;
• Manage and lead a crew of 2 to 5 people;
• Proficient in slicing;

• Education:
  
  High school degree or equivalent
• 1 year QSR experience preferred
• Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation